-
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) we conducted last month. The good
ロ(6) We received the results of the (
news is that most customers are extremely happy with their no
products. However, they are not as pleased with the help they get when
they call the customer service hotline.
1.outlook
2.opinion
3. client
4. survey
ロ(7) Polly is retiring after working in the manufacturing department for
fifteen years. The other (
buy her a nice gift and take her out to dinner.
)in the department are collecting money to
1. instruments
2. equipment
3. employees
4. occupation
) the best service possible for our customers. All
ロ (8) We want to (
employees need to smile and answer questions, even if that is not part
of their regular job description.
1. receive
2. confront
3. regard
4. provide
ロ(9) The human resources department gave the employees a survey to fill
out. The company wants to collect honest ( ) about the new overtime
policy, so the employees' names are not written on the form.
1. feedback
2. balance
3. remainder
4. security
ロ(10) A: The section on your resume that describes your education is (
Did you graduate from college?
B: Yes, I did. However, it took me six years because I had to work at
the same time as I attended school.
1. precise
2. forgetful
3. accurate
4. vague
コ (11) A: I saw you shopping at Big Market last night but didn't say hello. Do
you go there often?
B: Yes, I ( ) stop there on my way home from work.
1. never
2. frequently
3. forever
4. rarely
] (12) I usually drink coffee in a café in the morning, but recently it has got
more expensive. I thought I would try making some at home ( )
going out.
1. better than
2. as for
3. instead of
4. close to
