Feudal Japan evolved tight rituals of personal service. Many survive in
the traditional inn called ryokan. Proprietors bow when guests arrive and
straighten the shoes they step out of. Welcoming ice and elaborate meals are
brought to the rooms. Bedding is laid out and cleared away in the morning.
On departure, the bows may be held (until a guest's car is out ( b ) sight.
But even in modern business) the culture's attention to detail and doing
things the “correct" way it well ( c ) the service mentality. While
